At winmy8, your privacy is more than a legal obligation — it is a core value we uphold. We are committed to collecting only the data we need, protecting it with best-in-class technology, and never misusing it. This is our promise to every Malaysian member.
Important Note: This Privacy Policy explains how winmy8 collects, uses, stores, and protects your personal information as a user of our platform. It applies to all winmy8 members in Malaysia. By registering and using the winmy8 platform, you agree to this policy. This policy should be read together with Terms & Conditions us.
Winmy8 takes the privacy of every member seriously. Since the platform was established in 2018, data protection has been a cornerstone of how we operate. We believe that member trust is our most valuable asset — and that trust begins with how we handle your personal information.
This Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and internationally recognised online betting industry standards. We are committed to collecting only the data that is necessary, using it solely for stated purposes, and never sharing your information without your explicit consent.
Effective Date: This Privacy Policy is effective from 1 January 2026. Any amendments will be communicated to winmy8 members via email and platform notification at least 7 days before taking effect.
Winmy8 collects your personal information through several channels — during registration, during platform use, and when you contact our support team. Below is a breakdown of the types of data collected:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/Passport number | KYC identity verification, fraud prevention |
| Contact Data | Malaysian phone number, email address | Account communications, OTP verification, support |
| Financial Data | Payment methods (TNG, GrabPay, FPX, etc.), transaction records | Deposit & withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection |
| Usage Data | Betting records, games played, session duration | Platform improvements, detection of risky betting patterns |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Enhanced user experience and traffic analytics |
Winmy8 never directly request your credit card information. All financial transactions are processed through trusted third-party payment processors such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX. winmy8 does not store your bank account details or card numbers.
Every piece of data we collect has a specific and legitimate purpose. winmy8 does not use your data for any purpose not stated in this policy:
Winmy8 does not use your data to make automated decisions that materially affect you without human review. Any significant decisions, such as account closures or fund freezes, involve manual assessment by our team.
Winmy8 does not sell your personal data to any third party for marketing purposes. However, in the following limited situations, we may need to share your information:
All third parties that receive data from winmy8 are bound by strict data protection agreements and are prohibited from using that information for any purpose other than what has been agreed upon with winmy8.
Winmy8 invests seriously in security infrastructure to ensure your data is protected at all times. The following are the security layers we employ:
While winmy8 takes all reasonable measures to protect your data, no system can guarantee absolute 100% security. You also play an important role — never share your winmy8 account password with anyone, and always log out after each session, especially on shared or public devices.
Winmy8 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser. Disabling certain cookies may affect the functionality of some areas of the winmy8 platform. winmy8 does not use third-party cookies for retargeting advertising without your consent.
Winmy8 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by Malaysian law:
Once the retention period has ended, your data will be securely deleted or permanently anonymised using established data deletion procedures. winmy8 does not retain data that is no longer needed.
Under Malaysia's PDPA 2010 and winmy8's policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data winmy8 holds about you at any time.
If your data is inaccurate or incomplete, you have the right to request a correction without undue delay.
You may request deletion of your personal data, subject to our legal obligations.
You may withdraw your consent to data processing at any time without affecting any processing carried out prior to withdrawal.
You have the right to object to the processing of your personal data for direct marketing purposes.
You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied.
To exercise any of the rights above, please contact the winmy8 Data Protection Officer at privacy@winmy8.biz. We will respond to your request within 14 business days.
The winmy8 platform is strictly for individuals aged 21 and above. winmy8 does not knowingly collect or process personal data from underage individuals.
If winmy8 determines that personal data belonging to an individual under the age of 21 has been collected without appropriate age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who discover that their child has registered on winmy8 are urged to contact us immediately at support@winmy8.biz.
If you suspect that someone under the age of 21 is using the winmy8 platform, please report it to us immediately. winmy8 takes the protection of minors seriously and will respond promptly to any such report.
The winmy8 platform may contain links to third-party websites or services in certain contexts, such as payments via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX. Please take note of the following:
Winmy8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, technology, or legal requirements. All amendments will:
Your continued use of the winmy8 platform after the effective date of any amendment constitutes your acceptance of the revised policy. If you do not agree with the changes, you may close your winmy8 account before they take effect and request deletion of your data.
Current Version: This Privacy Policy was last updated on 1 January 2026. We recommend that you check this page periodically.
For any enquiries, requests, or complaints regarding this Privacy Policy or winmy8's use of your personal data, please contact us:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the PDPA 2010. winmy8 is committed to cooperating fully with any official investigation.
Six concrete commitments from winmy8 to protect the personal information of every Malaysian member
All communications between your device and the winmy8 platform are encrypted with 256-bit SSL — the same standard used by Malaysia's major banks. Your data is never transmitted in plain text.
Winmy8 is fully compliant with the Malaysia Personal Data Protection Act 2010. We ensure that all data collection, storage, and usage processes meet applicable Malaysian legal requirements.
Winmy8 has never sold, and will never sell, members' personal data to advertisers, data brokers, or any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
Winmy8 only retains data that is strictly necessary, and only for as long as required. When data is no longer relevant or legally required, it is securely deleted using standardised procedures.
As a winmy8 member, you have the right to access, correct, or delete your data, withdraw marketing consent, and request a personal data report at any time. Submit your request to privacy@winmy8.biz.
Winmy8 undergoes regular independent third-party security and privacy audits to ensure our data protection systems remain current with the latest cyber threats and industry standards.
Related Documents: This Privacy Policy forms part of the overall agreement between you and winmy8. For a complete picture of your rights and responsibilities, please also read Terms & Conditions and the Responsible Gaming us. For privacy enquiries, email us at privacy@winmy8.biz or use our 24/7 Live Chat.